Contact Us

Experience Exceptional Service

At Durraj, we believe that true elegance lies in the details. Whether you are searching for a beautifully crafted bracelet to complete your look or a statement ring to celebrate a special moment, our dedication to your satisfaction is as enduring as our jewelry.

We are committed to providing a premium, tailored shopping experience. If you require styling advice, sizing assistance, or have inquiries regarding your exclusive pieces, our dedicated client concierge team is at your complete disposal.

Client Concierge & Support

Your time is valuable to us. Connect with us through our official channels, and our jewelry specialists will ensure your inquiry is handled with the utmost care and promptness.

  • Email Concierge: support@durraj.shop (Our team responds to all client inquiries within 24 to 48 hours during regular business days. For order-related queries, kindly include your Order Number in the subject line for faster resolution.)

Corporate Headquarters: (Please note: This address is our corporate office. For returns or exchanges, please contact our concierge first to receive your authorized return label and detailed instructions.)

Durraj 607 Clinton St, Brenham, Texas 77833, United States

Operating Hours:

  • Monday – Friday: 09:00 AM to 05:00 PM (GMT-05:00)
  • Saturday & Sunday: Closed
  • Public Holidays: Closed

Dedicated Assistance Areas

We are here to assist you with every aspect of your Durraj experience:

  • Sizing & Styling Consultations: Unsure about a ring size or how to perfectly layer our bracelets? Let our experts guide you to the perfect fit.
  • Order Management & Tracking: Track your recent acquisitions or inquire about shipping timelines to ensure your pieces arrive exactly when you expect them.
  • Returns & Jewelry Care: Learn how to care for your jewelry to maintain its original brilliance, or initiate a seamless return if a piece isn't your perfect match.

Send Us An Inquiry

Prefer to reach out directly from here? Please complete the form below with your contact details and a brief message. We look forward to assisting you.